Solutions
SWIFT Exceptions & Investigations
Automated Management of MT Exceptions and Enablement of Exceptions & Investigations
- 2% to 5% of international payment messages generate exceptions.
- The cost of processing exceptions is approximately 40 euro, and equated to 50 times the cost of the transaction itself.
- Investigations are one of the most resource-intensive and costly activities for any financial institution.
- With increasing internal demands on operations combined with clients expecting improved service levels and speedier resolution times, banks need to improve the efficiency and effectiveness of their investigation processes.
- XML/ISO 20022 financial messages are becoming the norm for international, regional and domestic payments and exceptions.
- The ISO 20022 SWIFTNet based Exceptions and Investigations service results in increased automation and better service levels opportunities.
- MT messages used for exceptions today will be decommissioned by SWIFT from 2012.
The SWIFT E&I solution will:
- Reduce Operational Risk and Enhance Operational Efficiency
- Reduce Compliance Risk
- Increase Profitability
- Improve Service Levels
- SWIFT E&I brochure 406 KB
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