Solutions

SWIFT Exceptions & Investigations

Automated Management of MT Exceptions and Enablement of Exceptions & Investigations

  • 2% to 5% of international payment messages generate exceptions.
  • The cost of processing exceptions is approximately 40 euro, and equated to 50 times the cost of the transaction itself.
  • Investigations are one of the most resource-intensive and costly activities for any financial institution.
  • With increasing internal demands on operations combined with clients expecting improved service levels and speedier resolution times, banks need to improve the efficiency and effectiveness of their investigation processes.
  • XML/ISO 20022 financial messages are becoming the norm for international, regional and domestic payments and exceptions.
  • The ISO 20022 SWIFTNet based Exceptions and Investigations service results in increased automation and better service levels opportunities.
  • MT messages used for exceptions today will be decommissioned by SWIFT from 2012.

SWIFT Exceptions & Investigations

The SWIFT E&I solution will:

  • Reduce Operational Risk and Enhance Operational Efficiency
  • Reduce Compliance Risk
  • Increase Profitability
  • Improve Service Levels

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